Ashton, M., Tuomi, A., Backman, P. 2022. Ghost Production: Applying the Servuction Model to Establish a Typology and Propose a Research Agenda for On-Demand Restaurant Food Delivery. Journal of Hospitality and Tourism Insights.
Tuomi, A., Ascenção, M.P. 2022. Palveluliiketoiminnan johtamisen murros: alustat, algoritmit ja tulevaisuuden työelämä. In: Brandt, T., Kuusisto-Ek, H., Unkari-Virtanen, L., Ketonen-Oksi, S., Wikström, T. (eds) 3UAS-konferenssi: Johtaminen tulevaisuuden toimintaympäristössä.
Tuomi, A., Jianu, B., Roelofsen, M., Ascenção, M.P. 2023. Riding Against the Algorithm: Algorithmic Management in On-Demand Food Delivery. In: Ferrer-Rosell, B., Massimo, D., Berezina, K. (eds) Information and Communication Technologies in Tourism 2023. ENTER 2023. Springer Proceedings in Business and Economics. Springer, Cham.
Tuomi, A. 2023. AI-Generated Content, Creative Freelance Work and Hospitality and Tourism Marketing. In: Ferrer-Rosell, B., Massimo, D., Berezina, K. (eds) Information and Communication Technologies in Tourism 2023. ENTER 2023. Springer Proceedings in Business and Economics. Springer, Cham.
Tuomi, A., Ascenção, M.P. 2023. Deliberative Governance for Tourism Platforms. Annals of Tourism Research 103, 103647.
Tuomi, A., Ascenção, M.P., Jianu, B. 2022. Algorithmic management grows more common among service businesses. eSignals. Haaga-Helia.
Tuomi, A., Ascenção, M.P. 2022. Sociomateriality of platform economy. eSignals. Haaga-Helia.
Tuomi, A., Ascenção, M.P. 2022. Robotised on-demand delivery: keeping humans in-the-loop. eSignals. Haaga-Helia.
Tuomi, A. 2022. Tuleeko ravintoloista osa ruoan haamutuotantoa? eSignals. Haaga-Helia.
Tuomi, A., Ascenção, M.P. 2023. Looking for algorithmic transparency. eSignals Pro. Haaga-Helia.
Tuomi, A., Ascenção, M.P. 2023. Unpacking data: GDPR requests as a way to increase algorithmic transparency. eSignals Pro. Haaga-Helia.
Tuomi, A., Ascenção, M.P. 2023. Managing service failure on digital platforms: strategies for dispute resolution. eSignals. Haaga-Helia.
Tuomi, A., Ascenção, M.P. 2023. Digital labour platforms providing new work opportunities and career paths. eSignals. Haaga-Helia.