Designers of super customer experiences
In a rapidly changing world, success requires a wide variety of competences (knowledge, skills and attitudes) and their combinations. As …
The 3Es of marketing in 2022 – ethics, esthetics and empathy
It is that time of the year again when we take stock of the current year and start planning for …
Erasmus+ 2022: four updates to be aware of
The new Erasmus+ programme was launched in 2021 and with it an increased budget, new opportunities and practical tweaks to …
Omotenashi
In service businesses and functions it has become normal to talk about and focus on the concept of customer experience. …
Strengthening students’ intercultural competences at the World Expo
Finland is one of the 191 nations to participate in the first World Expo arranged in the Middle East. As …
Real-life challenges boost sustainability competence development
Integrating sustainability competence development into higher education curricula is a hot topic. Engaging learners in real-life sustainability challenges can increase …
Finnish and South African perspectives on learning
More than 40 students from Finland and South Africa came together to discuss learning in an online workshop on 27 …
Simple leadership
It was a meeting with customers. The feeling was good and the conversation was flowing. There was a seamless understanding …
A look at the transforming aviation industry
The history of the Aviation Industry starts most probably at the Chicago Convention in 1944, where most of the common …
Metaverse is coming – are we ready?
One word keeps popping up in recent tech-related discussions, whether it is about the future of the Internet, Facebook’s name …