Archive

Service Business

Flight irregularities impact on customer experience and loyalty

Education

Breaking boundaries in hospitality education 

Education

Helsinki – the most sustainable destination in the world

Education

Post-onboarding surveys matter: turning feedback into long-term success

Service Business

Service Design education at Haaga-Helia: a legacy of impact and innovation

Education

Working together, worlds apart: teamwork in multicultural contexts

Education

How to execute a rapid development course on XR technologies

R&D

Hacking ideas for sustainable tourism services

Education

Special needs and special needs teacher education in Norway and Finland

Education

Generative AI in higher education assignments: Evolution or evaluation?