Tomorrow’s hotel: Data-driven authenticity -podcast

In this podcast, Haaga-Helia expert Joel Pakalén discusses with Pascal Gaudio from Primehotels about how data and human intuition combine in tomorrow’s hotel business. Pascal’s Canadian background and international hotel industry experience bring a unique perspective on how global standards and Finnish authenticity can meet.

The discussion delves into revenue intelligence thinking, where technology and data serve human decision-making. We also explore what the ‘collection not chain’ philosophy means in practice and how hotel revenue streams extend far beyond room pricing toward a holistic experience economy. The episode concludes with a visionary discussion about the future of hospitality and what travelers will truly seek in tomorrow’s hotels.

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The podcast is powered by the Finnish Hotel Of Tomorrow FHOT 2.0 project, which develops and innovates tomorrow’s hotel. With new and tested service concepts and building technology solutions, the project supports accommodation and construction industry business. Project funding: Uusimaa Regional Council and the European Union (European Regional Development Fund ERDF).

All episodes of the podcast-series (Spotify playlist)

Picture: Shutterstock